Who We Are

Diced Scotland Ltd (company number SC661708), trading as Diced Meal Prep, 16 Southfield Place, Edinburgh EH15 1LZ. Email: dicedmealprep@outlook.com. We are the data controller for personal data collected through this website.

What Data We Collect

When you place an order or register an account we collect your name, email address, phone number, billing and delivery address, and payment information (processed by PayPal or Trustly — we never store your card details). We also collect your delivery date preferences and any order notes you provide.

When you visit our website we automatically collect IP address, browser type, pages visited and time spent, via cookies and analytics tools including the Meta Pixel (Facebook/Instagram).

How We Use Your Data

We use your personal data to: process and fulfil your orders; send order confirmations and delivery updates; manage your account; send marketing communications where you have consented; improve our website and services; comply with legal obligations.

Marketing Communications

We will only send you marketing emails or messages if you have opted in. You can unsubscribe at any time by clicking the unsubscribe link in any email or contacting us directly.

Meta Pixel (Facebook/Instagram)

Our website uses the Meta Pixel, which may collect data about your visit and link it to your Facebook or Instagram account for advertising purposes. You can opt out via your Facebook Ad Preferences or by declining cookies on our site.

Payment Processing

Payments are processed by PayPal (Europe) S.a r.l. and Trustly Group AB. We do not store your payment card details. These processors have their own privacy policies which govern how they handle your payment data.

Cookies

We use essential cookies required for the website to function (such as your shopping cart), and optional analytics/marketing cookies. You can control cookie preferences via your browser settings.

Sharing Your Data

We do not sell your personal data. We share data only with: our delivery partners (DPD, local couriers) to fulfil deliveries; payment processors (PayPal, Trustly); and hosting/technology providers who process data on our behalf under strict data processing agreements.

Data Retention

We retain order and account data for 7 years to comply with HMRC requirements. You may request deletion of your account data at any time, subject to legal retention requirements.

Your Rights (UK GDPR)

Under UK GDPR you have the right to: access the personal data we hold about you; correct inaccurate data; request deletion of your data; object to or restrict processing; data portability; and withdraw consent at any time. Contact us at dicedmealprep@outlook.com to exercise any of these rights.

Complaints

If you are unhappy with how we handle your data, you have the right to complain to the Information Commissioner’s Office (ICO) at ico.org.uk or by calling 0303 123 1113.

Changes to This Policy

We may update this policy from time to time. The current version will always be available on this page.

Contact Us

Diced Scotland Ltd, 16 Southfield Place, Edinburgh EH15 1LZ
Email: dicedmealprep@outlook.com
Phone: 0131 605 6794